Privacy Policy
Wolfpack PMC Pty Ltd
Effective Date: 14 Feb 2026
Last Updated: 14 Feb 2025

1. Introduction
Wolfpack PMC Pty Ltd (“Wolfpack PMC”, “we”, “us”, or “our”) is a construction project management and consulting firm providing services including:

• Construction project management

• Quantity surveying

• Commercial advisory and consulting services

• Contract administration

• Debt collection and recovery services on behalf of clients

We are committed to protecting the privacy and personal information of our clients, contractors, suppliers, employees, and website users.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and where applicable, international data protection laws.
2. What Personal Information We Collect
We may collect the following types of personal information:
2.1 Contact and Identification Information

• Full name

• Company name

• Position/title

• Email address

• Phone number

• Postal or business address

• Identification documents (where required for compliance or debt recovery)

2.2 Project-Related Information

• Project documentation

• Contract details

• Financial records

• Payment records

• Variations and claims documentation

• Quantity surveying documentation

• Tender submissions

2.3 Financial Information

• Bank account details

• Invoices and billing records

• Credit information

• Debt and recovery-related documentation

2.4 Website and Technical Information
When you visit our website, we may collect:

• IP address

• Browser type and device information

• Pages visited

• Date and time of access

• Cookies and usage data

2.5 Employment Information
If you apply for a role with us:

• Resume/CV

• Employment history

• Qualifications

• References

• Identification and right-to-work documentation

3. How We Collect Personal Information
We may collect personal information:

• Directly from you (via email, phone, forms, contracts, or meetings)

• Through our website contact forms

• From clients, contractors, consultants, and third parties involved in projects

• From publicly available sources

• From credit reporting agencies or financial institutions (for debt recovery services)

• Through cookies and analytics tools

4. Why We Collect Personal Information
We collect and use personal information to:

• Provide project management and consulting services

• Perform quantity surveying services

• Administer contracts and manage construction projects

• Recover outstanding debts on behalf of clients

• Conduct due diligence and risk assessments

• Manage billing and payments

• Comply with legal and regulatory obligations

• Respond to enquiries and provide customer support

• Improve our website and services

• Recruit and manage staff

We will only use personal information for the purpose for which it was collected, or for related purposes where permitted by law.
5. Debt Collection and Credit Information
In performing debt collection services on behalf of clients, we may collect and handle:

• Credit-related personal information

• Payment history

• Default information

• Contact details of debtors

We manage such information in accordance with applicable credit reporting laws and privacy legislation.
Where required, we may disclose information to:

• Credit reporting bodies

• Legal representatives

• Courts and tribunals

• Enforcement agencies

6. Disclosure of Personal Information
We may disclose personal information to:

• Clients and project stakeholders

• Contractors, subcontractors, and consultants

• Legal advisors and accountants

• Financial institutions

• Credit reporting bodies

• Regulatory authorities

• Government agencies

• IT service providers and cloud storage providers

• Overseas service providers (where projects operate internationally)

We take reasonable steps to ensure third parties handle personal information securely and in accordance with applicable laws.
7. Overseas Disclosure
As we operate in Australia and internationally, personal information may be transferred to recipients located outside Australia.
Where this occurs, we take reasonable steps to ensure:

• The overseas recipient complies with privacy laws equivalent to the Australian Privacy Principles; or

• Appropriate contractual safeguards are in place; or

• The transfer is otherwise permitted by law.

8. Data Security
We take reasonable technical and organisational measures to protect personal information from:

• Misuse

• Interference

• Loss

• Unauthorised access

• Modification

• Disclosure

Security measures may include:

• Secure servers

• Encrypted communications

• Access controls

• Confidentiality agreements

• Secure document storage

However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected

• Comply with legal and regulatory requirements

• Resolve disputes

• Enforce agreements

When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
10. Access and Correction
You may request access to the personal information we hold about you.
You may also request correction of any inaccurate, incomplete, or outdated information.
Requests should be made in writing to the contact details below. We may require identity verification before releasing information.
We will respond within a reasonable time and may charge a reasonable administrative fee where permitted by law.
11. Cookies and Website Analytics
Our website may use cookies and analytics tools to:

• Understand user behaviour

• Improve website performance

• Enhance user experience

You may disable cookies via your browser settings, though this may affect website functionality.
12. Direct Marketing
We may send you communications about our services where:

• You have consented; or

• It is otherwise permitted by law.

You may opt out at any time by contacting us or using unsubscribe links in communications.
13. Notifiable Data Breaches
If a data breach occurs that is likely to result in serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
14. International Users (GDPR Notice)
If you are located in the European Union or United Kingdom, you may have additional rights under applicable data protection laws, including:

• The right to access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

Requests can be made using the contact details below.
15. Complaints
If you believe we have breached applicable privacy laws, you may lodge a complaint by contacting us in writing.
We will:

• Acknowledge receipt of your complaint

• Investigate the matter

• Provide a response within a reasonable timeframe

If you are not satisfied with our response, you may contact:
Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
Phone: 1300 363 992
16. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the updated effective date.
17. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:
Wolfpack PMC Pty Ltd